VIP Successfully Launches Fusion Case Management System for Missouri’s Division of Senior & Disability Services

Folsom, California – July 2025 – Visionary Integration Professionals (VIP), a leading technology solutions provider, today announced the successful launch of Fusion, Missouri’s new Home and Community Based Services (HCBS) Case Management System for the Division of Senior & Disability Services (DSDS). After nearly two years of development, this milestone represents a transformative advancement in serving over 65,000 older adults and individuals with disabilities across Missouri, streamlining critical processes including intake, assessments, care planning, and access to long-term care resources.

Built through a strategic partnership with Tyler Technologies on the Tyler Application Platform, Fusion delivers a comprehensive, federally-compliant solution that consolidates what were previously five separate technology systems into one integrated platform. The system features FedRAMP-compliant hosting for enhanced security, seamless MMIS integrations, single sign-on capabilities, and robust case workflow management. This cutting-edge solution represents one of the few state government case management systems that is complex, eligible for 90/10 federal funding match, and FedRAMP-certified, demonstrating VIP’s commitment to delivering secure, scalable technology solutions for critical social services.

The implementation has already demonstrated significant impact, with over 500 state users and 1,000 providers now actively utilizing the platform. VIP’s agile sprint methodology has proven instrumental in ensuring a smooth transition and rapid response to user needs. To ensure continuity of service, VIP secured an 8-month support extension, maintaining the same experienced implementation team to provide ongoing assistance and system enhancements as the platform scales to serve Missouri’s growing population of seniors and individuals with disabilities.

The success of Fusion has positioned VIP for future expanded opportunities within Missouri’s Medicaid ecosystem. This achievement reinforces VIP’s growing expertise in Medicaid case management solutions and demonstrates the company’s ability to deliver complex technology projects that directly improve the lives of vulnerable populations. The project’s success showcases how innovative technology partnerships can transform government service delivery, enabling residents to remain in their homes and communities rather than requiring institutional care.

You can read more about the Fusion project on Missouri’s webpage: https://health.mo.gov/seniors/hcbs/fusion/